Name: Aamcha Eastern Kitchen
Address: 70E Watling Street, Radlett, Hertfordshire, WD7 7NP, GB
Telephone: +44 1923 351 441
Price range: ££

Aamcha Eastern Kitchen Ltd is committed to protecting your personal information and being transparent about what we do with it. This policy explains what data we collect, why we collect it, and how we handle it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The data controller is:

Aamcha Eastern Kitchen Ltd
70e Watling Street
Radlett, Hertfordshire
WD7 7NP

Email: info@aamcha.co.uk
Telephone: +44 1923 351 441

If you have any questions about how we handle your personal data, please contact us at the address above.

2. Data We Collect

We collect personal information in the following circumstances:

When you make a reservation

Full name
Email address
Telephone number
Date, time and party size
Dietary requirements or special requests you provide

When you contact us

Your name and contact details
The content of your message or enquiry

When you sign up to our mailing list

Email address
Name (if provided)
Cuisine or event preferences (if provided via the WSF interest form)

When you visit our website

IP address and browser information (via cookies and analytics tools)
Pages visited, time on site, and referring pages

We do not collect sensitive personal data such as financial information directly through our website. Payment processing for bookings made via third-party platforms (such as TheFork or Square) is handled entirely by those platforms under their own privacy policies.

3. How We Use Your Data

We use the information we collect for the following purposes and on the following legal bases:

Purpose	Legal Basis
Processing and managing your table reservation	Contract performance
Responding to enquiries and customer service	Legitimate interest
Sending marketing emails about events, menus and offers	Consent (you can withdraw at any time)
Notifying you of WSF evenings matching your expressed interests	Consent
Improving our website through analytics	Legitimate interest (with cookie consent)
Complying with our legal and regulatory obligations	Legal obligation

We will never sell your personal data to third parties. We will never use it for purposes incompatible with those listed above.

We share your data only where necessary, with the following categories of recipients:

Reservation platforms – TheFork, ResDiary or similar platforms through which you book. These platforms operate their own privacy policies.
Email service providers – used to send booking confirmations and marketing communications (e.g. Mailchimp). These providers act as data processors under our instructions.
Website analytics – anonymised usage data shared with analytics providers (e.g. Google Analytics) subject to your cookie consent.
Legal and regulatory authorities – where required by law or to protect our legal rights.

All processors we use are contractually required to handle your data securely and in accordance with UK GDPR.

5. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes described in this policy or as required by law:

Reservation records – retained for 3 years from the date of your booking, for operational and legal purposes.
Marketing mailing list – retained until you unsubscribe or request deletion.
General enquiries – retained for 12 months from the date of correspondence.
Analytics data – subject to the retention settings of the relevant platform (typically 14-26 months for Google Analytics).

When data is no longer needed, it is securely deleted or anonymised.

6. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

Right of access – you can request a copy of the personal data we hold about you.
Right to rectification – you can ask us to correct inaccurate or incomplete data.
Right to erasure – you can ask us to delete your data in certain circumstances.
Right to restrict processing – you can ask us to pause processing of your data in certain circumstances.
Right to data portability – where processing is based on consent or contract, you can request your data in a portable format.
Right to object – you can object to processing based on legitimate interests, and you have an absolute right to object to direct marketing.
Right to withdraw consent – where processing is based on consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at info@aamcha.co.uk. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

7. Cookies

Our website uses cookies — small text files stored on your device — to help us understand how the site is used and improve your experience.

Types of cookies we use

Essential cookies – necessary for the website to function. These cannot be disabled.
Analytics cookies – help us understand visitor behaviour (e.g. Google Analytics). Only set with your consent.
Marketing cookies – used to track the effectiveness of campaigns. Only set with your consent.

When you first visit our website, you will be presented with a cookie consent banner. You can manage your preferences at any time by clicking the cookie settings link in the footer. For more detail on the specific cookies we use, please refer to our Cookie Policy.

8. Contact & Complaints

If you have any questions, concerns or requests relating to this Privacy Policy or the way we handle your personal data, please contact:

Aamcha Eastern Kitchen Ltd
70e Watling Street, Radlett, WD7 7NP
Email: info@aamcha.co.uk
Telephone: +44 1923 351 441

If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk/make-a-complaint.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be available on this page, with the date of last revision shown at the top. We encourage you to review this page periodically.

Privacy Policy